Max simultaneous Widget refresh
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Define the maximum number of Widgets that can be refreshed
simultaneously (default is 5). Use the up/down arrows to increase/decrease the
number.
Note: When a Dashboard is set to reload its data, it will
combine refresh requests. Increasing this number might make Dashboards update
more smoothly, but might also increase network traffic and slow down other
Users/operations.
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Configure Notification Settings
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The
Cherwell Application Server sends messages to clients regarding updates
(example: Definitions need to be reloaded, Queues need to be updated, or
records have been locked, etc.). This information is attached to regular
requests from the client to the server. However, if the client has not
communicated with the server within the maximum notification time, the client
checks for updates.
Note: Decreasing these values can make clients get updated data
more frequently, but also increase network traffic.
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Max time between client notification checks
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Max time between server notification checks
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Web Service Settings
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The settings defined here might override some
of the settings defined when you
set up a web
service.
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Calling Web Services from Client
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Select an option for allowing web service calls from a client.
- Allow: Select this option to allow web services to be
called from a client.
- Don't Allow: Select this option to prevent web services
from being called by clients. Users who try calling a web service from a client
will receive an error.
- Force to Server: Select this option to force client web
service calls to the server.
- Based on Security: Select this option to determine whether
a client can call a web service based on
security
rights (Allow calling web services from client machine).
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Unsecured Calls (HTTP)
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Select an option for unsecured web service calls.
- Allow: Select this option to allow unsecured (HTTP) web
service calls.
- Don't Allow: Select this option to prevent unsecured web
service calls. Users who try making unsecured calls receive an error.
- Force to HTTPS: Select this option to have all unsecured
web service calls forced to HTTPS.
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Allow self-signed certificates (HTTPS)
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Select this check box to allow calls to web services with
self-signed certificates (certificates not signed through a signing authority
such as VeriSign).
If this box is cleared, Users receive an error whenever they
try to call a self-signed web service.
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Auditing
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Select an option for determining what to audit (log).
- None: Select this option to audit nothing.
- Based on Service Settings: Select this option to audit
based on the web service's auditing setting.
- All Web Service Calls: Select this option to audit all web
service calls.
- Server-Based Calls: Select this option to only audit web
service calls made from the server.
Note: Web service calls are audited by writing an entry into
the
Cherwell Application Server log (which can write to a file, to the event log,
or to an external logging tool such as Splunk). The log must be
configured
for web service calls to be captured.
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