Knowledge Security Rights

Knowledge rights are selected from the Category drop-down on the Rights tab (CSM Administrator>Security>Edit Security Groups).

Right	Description (when selected )	Grant To:
Change Knowledge Search options?	Allow: Allows selected Users to change Knowledge Search options in the CSM Desktop Client from the default options to either expand or limit the search as necessary.	System administrators Managers Advanced Users (Level 2 and 3 technicians) Users
Import Knowledge?	Allow: Allows selected to import Knowledge using third-party Knowledge bases through the Knowledge Import Wizard.	System administrators
Knowledge mapping?	Allows people working with Knowledge Mapping in CSM Administrator (Settings>Knowledge Mapping) to: View: Access the Knowledge Mapping window. Add: Add Knowledge Sources to a specified type of search (ex: General search) using the Knowledge Mapping window. Edit: Edit Knowledge Sources for a specified type of search (ex: General search) using the Knowledge Mapping window. Delete: Remove Knowledge Sources from a specified type of search (ex: General search) using the Knowledge Mapping window.	View/Run Only: Users All rights: System administrators
Knowledge sources?	Allows people working with Knowledge Sources in CSM Administrator (Settings>Knowledge Sources) to: View: Access Knowledge Source Manager. Add: Create Knowledge Sources using the Knowledge Source Manager. Edit: Edit Knowledge Sources using the Knowledge Source Manager. Delete: Delete Knowledge Sources using the Knowledge Source Manager.	View/Run Only: Users All rights: System administrators