Configure User Display Settings

Use the Display page in the CSM Options window to configure the following User Display settings:

  • The application skin for the Desktop Client and Administrator Client
  • Windows titles
  • DPI/Scaling settings
  • Multiple monitor settings
  • Accessibility display options for Forms

To configure User Display settings:

  1. From the menu bar, select Tools>Options.
  2. Click the Display page.
  3. Select an application skin from the Skin list to control the appearance of the Desktop Client and Administrator Client shells.
  4. Configure Window Title settings by selecting the Display Connection information check box and then selecting an option from the drop-down menu:
    • Connection: Displays as <connection name> connection.
    • Database: Displays as <database name> database.
    • Environment (Production, Development, or Test): Displays as <environment name> environment.
    • Connection and database: Displays as <connection name> connection, <database name> database.
    • Connection and environment: Displays as <connection name>, <environment> name.
    • Connection, database, and environment: Displays as <connection name> connection, <database name> database, <environment name> environment. If an environment value is not selected, the content displays as Unknown environment.
    Note: This setting applies to all CSM databases (ex: CSM Administrator) on your current computer.
  5. (Not recommended) Select the Override system scaling settings check box to control how Business Object Forms are scaled based on a User's Windows DPI settings.

    These settings do not control scaling of other visual elements in CSM. These settings only apply to the current database in which you define the settings.

  6. If you have multiple monitors, you can specify where to open/restore CSM application windows. Not all Cherwell windows persist their location. For those windows, the standard behavior depends on Microsoft Windows.

    Select the Override System Window Restore Settings check box, and then select one of these options:

    • Original Monitor

      Window opens in the same location on the same monitor where it was last closed.

    • Application Main Window Monitor

      Window opens in the same location on the same monitor as the application Main window (the upper-left of the main application is the control point if the application straddles multiple monitors).

    • Mouse Pointer Monitor

      Window opens in the same location on the same monitor as the mouse pointer. This option only differs from the Application Main Window Monitor option when the User uses the keyboard to open windows in CSM, and the mouse pointer is located on a different monitor from the one where the application Main window is located. For example, if you have the CSM Main application on monitor 2, but bring up the One-Step Action Manager and drag it to monitor 1, when you edit an existing One-Step Action, the Manager will appear on monitor 1, even though the main application is still on monitor 2.

      Note: This setting applies to all CSM databases (example: CSM Administrator) on your current computer. Windows that always open fully on the screen are not governed by these changes. If a window is too large to physically fit on the monitor, it will be snapped to the left and/or top edges depending on if it is too big in just one or both dimensions. You might notice this if you consistently drags windows partially off of the screen and expect them to open that way the next time.
  7. Override Business Object form themes with Windows colors

    Select this check box to use Windows colors instead of the Form's defined Theme. This assists users with accessibility needs because the Forms display with high-contrast colors.

  8. Click OK.

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