Configuring CSM Directory Services Settings

Use the Directory Services window in CSM Administrator to configure a directory service. Before authentication can be set up, the Directory Services Settings window must be completed. This process is the same for configuring both Users and Customers. For example, the CSM User Business Object must be mapped on the Users page.

To configure a Directory Service:

1. In the CSM Administrator main window, click the Blueprints category, and then click the Create a New Blueprint task.
2. In the menu bar, click Tools>Directory Services (Active Directory, LDAP).

   The Directory Services (Active Directory, LDAP, etc.) window opens.

3. Click Add to set up a new Directory Service.

   The Map LDAP Object window opens.

4. In the Directory Service drop-down, select Active Directory.

   The window name changes to the Directory Service selected.

5. On the Map Object window, complete these tasks:
   • Define General properties.
   • Define Schema properties.
   • Define Users properties.
   • Define Groups properties. (This page is available if the Allow LDAP Users check boxes are selected on the Users page.)
   • Define Trusted Agents properties.