Configuring the REST API for SAML Authentication

To use SAML authentication with the REST API, you must add the CSM base URL to the web.config file on the server that hosts your CSM Web Applications.

If you use a server farm, these steps must be completed on each server.

To configure the REST API web.config file:

  1. Navigate to \Cherwell Browser Applications\CherwellAPI.
  2. Edit the Web.config file.
  3. Find this key: 
    <add key="SamlBaseUri" value="place your value here" />
  4. Change the value to the base URL for the REST API Web domain. For example: 
    https://hostname/CherwellAPI/
  5. Save your changes.
  6. Restart Internet Information Services (IIS).
Parent topic: SAML Protocol for the REST API
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