Define an Any Queue

Use the Queue Clause section of a Query Builder to define an Any Queue. A Queue Clause containing Any Queue will search all records that are (or are not) on any Queue that exists in the system. When you define an Any Queue, you define:

• Condition: Where the record is located (example: Record is on any Queue).

To define an Any Queue:

1. Open a Query Builder.
2. Click the New button on the Query Builder toolbar, and then select Queue Clause.

   The Queue Clause section displays in the Stored Query window.

3. In the Where drop-down, select a condition:
   • Record is on any Queue
   • Record is not on any Queue

4. Click OK.