Use the Objects page in the Configure Outlook Integration window (access
from the
Outlook
Integration Manager) to define which Business Objects can be linked to
Outlook e-mails.
To define which Business Objects can be linked
to Outlook e-mails:
| Add
|
Select a type of Business Object to add to the
list (ex: Incident)
|
| Edit
|
Edit the settings for the highlighted type of
Business Object
|
| Remove
|
Remove the selected Business Object type and
associated settings.
|
| Up/Down Arrows
|
Change the order of the Business Objects.
|
| If Adding or Editing:
|
This is only applicable when adding or editing a Business
Object.
- General:
Defines basic properties for the Business Object.
- Update
Behavior: Defines behaviors when updating a Business Object Record from
an Outlook e-mail.
- Create
Behavior: Defines behaviors when creating a new Business Object Record
from an Outlook e-mail.
- Available
Actions: Adds
One-Step Action Actions that can be executed on the linked Business Object Record.
|
|
