Delete a Global E-mail Account

Use the Delete button in the E-mail Options window to remove a global e-mail account that is no longer needed. When deleting an account, keep in mind that Users might be using this account and might have defined personal e-mail settings for the account.

To delete a global e-mail account:

1. In CSM Administrator, click E-mail and Event Monitoring>Edit E-mail Accounts and Settings.

   The E-mail Options window opens.

2. Click the Accounts page.
3. Select the e-mail account to delete.
4. Click the Delete button.

   The Update or Delete Dependent Accounts window opens.

5. Select whether to preserve or delete User customizations on the account:
   • Keep User Accounts: Select this radio button to have the global settings copied into each User account based on this account, so it continues to function as before. Users are able to edit any portion of the account (even the items that were locked previously).
   • Delete Any User Customizations for the Account: Select this radio button to delete the global account and all User customizations at the same time. Users are no longer able to use the account to send e-mail from within CSM.

   • Click OK.

6. Click OK.