Enabling LDAP Authentication for Users

Regardless of the type of directory service being used, the selections for this setting all refer to LDAP in the UI. Before a directory service can work with CSM, LDAP must be enabled as a supported login mode in CSM Security Settings.

Note: For versions 8.3 later, LDAP authentication does not fallback to Windows authentication if LDAP authentication is unsuccessful. Enable Windows authentication to verify credentials with a Windows domain using native Windows APIs.

To enable LDAP authentication:

  1. In CSM Administrator main window, click the Security category, and then click the Edit Security Settings task.

    The Security Settings window opens.

  2. Click the Desktop Client page.
  3. Under Supported login modes, select the LDAP check box.
  4. Click OK.

© Copyright 2018 Cherwell Software, LLC. All rights reserved.