Install the Trusted Agents Service

The Trusted Agents Service is installed on the same network as the private resource to which it connects. For example, if you want to use Trusted Agents for LDAP authentication, install the Trusted Agents Server on the same network as your directory service.

To install the Trusted Agents Service:

1. Go to the Cherwell Disk Image folder.
2. Open the Utilities folder.
3. Double-click the Cherwell Trusted Agents Server file.

   The User Account Control window opens.

4. Click Yes to continue the installation.

   The Trusted Agents Install Wizard opens.

5. Click Next on the Welcome page.
6. Click the I accept the terms in the license agreement radio button.

7. Click Next.

8. Click Next or click Change to browse to a different location to install.
9. Click Install.

   The status bar shows the install progress.

10. Click Finish.