OOTB Technician Dashboards

IT Home: Provides overviews and drill-down into three more specific IT Dashboards. <img alt="OOTB IT Home Dashboard" class="image" src="ootb_it_home_dashboard.png" />
Queues: Provides queue workload and status.
My Team: Provides team workload and status. <img alt="OOTB IT Queues Dashboard" class="image" src="ootb_it_queues_dashboard.png" />
Reporting: Provides high-level record counts. <img alt="OOTB IT Reporting Dashboard" class="image" src="ootb_it_reporting_dashboard.png" />

CSM provides several OOTB Tech Dashboards. Technician Dashboards are intended for service desk technicians, and provide personal workload and status information, available by individual, team, and queue.

OOTB Technician Dashboards include: