Share Data with an External Database

Perform the steps below in CSM Administrator to share data with an External Database.

To share data with an External Database:

  1. (Optional) If connecting to a normalized database, create Views of the data that connect to each other.
    Note: For more information about creating and testing Views of the External Database, consult a DBA.
  2. Create an External Connection to an External Database.
  3. Designate a CSM Business Object to accept the external data.

    There are three options:

    • Map an existing CSM Business Object to external data, and then import the external data (No link option is available for existing CSM Business Objects).
    • Create an External Business Object to import the external data, and then import the external data.
    • Create an External Business Object to link to the external data.
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