| Field Controls 
             | 
 
          
 
           
              
             | 
 
             
               Text Box 
               
 
                
               
 
             | 
 
             
               Rectangular frame into which you can type text. This can be a
                single-line Text Box or a multi-line Text Box (Field property determines the
                number of lines). 
               
 
              Use for: 
               
 
                Text fields 
               
 
                Number fields 
               
 
             | 
 
          
 
           
              
             | 
 
             
               Combo Box 
               
 
                
               
 
             | 
 
             
               Rectangular frame into which you can either type a value or
                select a validated value from a list. 
               
 
              Note: If validation is enforced on
                the Field, you can only enter 
                valid values into the Control. 
               
 
              Use for validated: 
               
 
                Text fields 
               
 
                Number fields 
               
 
             | 
 
          
 
           
              
             | 
 
             
               Rich Text Box 
               
 
                
               
 
             | 
 
             
               Rectangular frame into which you can type/paste 
                Rich Text
                (formatted text and/or images). This Control allows access to formatting
                options using the Rich Text Zoom window (F8). 
               
 
              Use for Rich Text: 
               
 
                Text fields 
               
 
             | 
 
          
 
           
              
             | 
 
             
               Text Box with Calendar 
               
 
                
               
 
             | 
 
             
               Rectangular frame with a popup calendar, into which you can
                type a date or select a date from the calendar popup window. 
               
 
              Use for: 
               
 
                Date/Time fields 
               
 
             | 
 
          
 
           
              
             | 
 
            Number Box with
                Spinner 
             | 
 
             
               Rectangular frame into which you can either type a number or
                select an incremental number from a list. 
               
 
              Use for: 
               
 
                Number fields 
               
 
             | 
 
          
 
           
              
             | 
 
             
               Check Box 
               
 
                
               
 
             | 
 
             
               Square box that is selected (checked) or cleared (unchecked)
                to indicate a logical decision (example: Enabled/disabled, on/off, yes/no). 
               
 
              Use for: 
               
 
                Logical fields 
               
 
             | 
 
          
 
           
            | Standard Controls 
             | 
 
          
 
           
              
             | 
 
            Banner 
             | 
 
            Title and image (example: Company name and
              logo). 
             | 
 
          
 
           
              
             | 
 
            Button 
             | 
 
            Button that is capable of executing a single
              Action when clicked (example: Run an Action). 
             | 
 
          
 
           
              
                
             | 
 
            Group Box/Tabbed Group
                  Box 
             | 
 
            "Container" shape around other Controls. Used
              to organize other Controls and enhance the appearance/usability of the Form. 
             | 
 
          
 
           
              
             | 
 
            Image 
             | 
 
            Custom image. Use to enhance the
              appearance/usability of the Form. 
             | 
 
          
 
           
              
             | 
 
            Label 
             | 
 
            Text that identifies or enhances other Form
              elements (example: The Form itself, area, Control, group of Controls, etc).
              Often, a label is 
              tied 
              to and identifies a Field Control. 
             | 
 
          
 
           
              
             | 
 
            Link Label 
             | 
 
            Underlined text that is capable of executing a
              single Action when clicked (example: Run an Action). 
             | 
 
          
 
           
              
             | 
 
            List Box 
             | 
 
            Rectangular box with multiple values. 
             | 
 
          
 
           
              
             | 
 
            Radio Button 
             | 
 
            List of choices; stores a value for the
              selection. 
             | 
 
          
 
           
              
                
                
             | 
 
            Shape 
             | 
 
            Various shapes (Ellipses, Lines, and
              Rectangles) that organize other Controls and enhance the appearance/usability
              of the Form. 
             | 
 
          
 
           
            | Special Controls 
             | 
 
          
 
           
              
             | 
 
            Embedded Form 
             | 
 
            Special Control that provides a "container"
              frame for one or more 
              Embedded Forms. The
              Control's properties define when and how the Embedded Forms are displayed. 
             | 
 
          
 
           
              
             | 
 
            Matrix Selector 
             | 
 
            Special Control that displays a configurable
              matrix. 
             | 
 
          
 
           
            |  
                 
               
 
                
               
 
             | 
 
            Related Item
                  Picker 
             | 
 
             
               Special Control that allows you to quickly access related
                information in order to view or populate a Field with a value. In 
                CSM, you can access the following related information: 
               
 
               
                - Customer (example: Contact Manager 
                  
  and Customer Record 
                   ) 
                 
 
                - CMDB (example: CI database 
                  
  and CI Record 
                   ) 
                 
 
                - Configurable List of values (example: Incident
                  Categorization) 
                
 
 
               
 
             |