Configure Global Rich Text Settings

Use the Rich Text page in the CSM Administrator System Settings window to:

Determine how images (example: Embedded screenshots) are stored and shown in Rich Text Fields, including file type (JPEG or PNG), display mode (thumbnail or full), and size limits (in KB or MB).
Set default font for text.

To configure Global Rich Text settings:

Image Format	Select either JPEG or PNG. Images not in a default format are converted to the default image format (either JPEG or PNG).
Default Display Mode
Form Images Are Displayed As	Determines how embedded images are shown in the Rich Text Field: No Image Support: No image is shown. Small Thumbnails: A small thumbnail of the image is shown. Medium Thumbnails (default): A medium thumbnail of the image is shown. Large Thumbnails: A large thumbnail of the image is shown. Full Images: A full-sized version of the image is shown.
Zoomed Images Are Displayed As	Select an option (No Image Support, Small/Medium/Large Thumbnails, Full Images (default)) to determine how embedded images in Rich Text Fields are shown in the Rich Text Zoom window.
Size limits	Maximum size per image (default is 500 kilobytes) Maximum total size for images (default is 3 megabytes)
Custom Default Font	Uses a default font for all Rich Text Fields. Click the Ellipses button to open the Font window. Select a Font, Font style, and Size. Note: The default font selected here applies to all Rich Text Fields that do not have a default font specified in Field Properties. It overrides any font selections made in the Form Editor during Form design. However, if a default font was selected in the Field Properties for a specific Field in a Business Object (example: Resolution Fields in Problems), it overrides the default font selected here.